Help

How To Use This Site

Welcome to Bedeck's help pages. You should be able to find the information you are looking for here, but if you don't, or need extra support, please feel free to contact us directly by clicking this link to find our email address, phone number and business address. (If you have any comments, complaints or advice we would also love to hear from you, your feedback will help us to improve this website and our customer service.)

Bedeck was started in 1953 and is still a family-owned business. It is now managed by the third generation of the Irwin family. If you want to know more click on About Us below.

We have taken great care to design this store to be easy to navigate and quick to find what you want. One of the best ways to get around is to explore what we have to offer from the navigation menu on the left of almost every page. Or if you know what you want (or think you do!) try typing in the search box at the top of the page and clicking the search button. Alternately you might like to choose using the top menu bar at the top of the page, click Find and go from there, or try our Gift finder to find that special something!

If you haven't ordered from Bedeck before then have a look at Your First Order.

Please note that we much prefer orders placed on this website (we can make the odd exception if you are having trouble). We take your privacy and security very seriously at Bedeck. We will never sell or rent your information to any third party. Have a look at our Security Pledge and our Privacy Statement.

Help Topics

Ordering From Bedeck
Dispatch & Delivery
Managing Your Account
Returns & Refunds
Your Security & Privacy
Useful Information