Bedeck Returns Procedure

Bedeck's philosophy is to achieve the highest possible standards in all areas of the business, from design and manufacturing through to presentation and sales. We pride ourselves on the quality of our merchandise but unfortunately if you do receive goods that are not in perfect condition or you simply wish to return an item then please follow the steps listed below. (Exceptions to this policy are explained further down the page).

Standard Delivery Returns Procedure

Step 1: Get in touch

Contact our Customer services department on 03332007331 to obtain a returns number. 
(Mon - Thurs: 9am-5pm, Fri: 9am-4pm)

Step 2: Prepare the items

Wrap items carefully in the original packaging to avoid damage in transit. Remember to include all original documents.

Step 3: Deliver Returns to:

Bedeck Ltd.
187-189 Lurgan Road
Craigavon, N. Ireland
BT67 0QS

 
  • Faulty items will be replaced and sent free of postage and packaging (We will require a receipt copy as proof to refund your postage. By email will be suffice.)
  • We recommend that you send items recorded or special delivery (please note that Bedeck will be unable to refund any items being returned that were lost in transit).
  • If you return something due to it being faulty we will refund the carriage, but in the case that you may want to return something due to it being unsuitable or not matching your room, you will need to pay the postage costs to return it to us.

Please Note: